Frequently Asked Questions from the customers of Djibouti

  • Do we have a physical presence in Djibouti?
    No, unfortunately, we do not have an office in the country of Djibouti. For now, you can deal online till we establish a presence in Djibouti. The countries we have physical offices in are Tanzania, Uganda, Zambia, Botswana, Zimbabwe, and Mozambique.

    Looking for ways to connect with us?
    Tractor Provider Djibouti is here to help you whenever you need it. To avail our services, you can call the provided phone numbers either via WhatsApp or directly on phone. You can also connect with us via our email [email protected] and another efficient way of getting in touch with us is through the built-in 'live-chat' feature of our website https://www.tractorprovider.com/djibouti/. After clicking it, you will be directed to a new window, and now you can either select 'start chat' where you can start a live chat with our online support or select the 'leave message' tab to leave a detailed question along with your email to our salespeople and we will get right back to you.

    What tractor or implements to purchase for my farm?
    Can't decide which tractors or implements to get for your farms? Well, we are here to help you decide what you need. Newcomers are always welcome at our dealership in Djibouti. The sort of agricultural machinery we sell include brand new Massey Ferguson farm tractors in different HPs, various models of the Kubota line-up, the New Holland, Al Ghazi farm tractors and used Japanese tractors are likewise available to be purchased. These are accessible in both pristine and second-hand condition. Farm implements are also up for sale at our tractor company in Djibouti. We have a wide range of sprayers, ploughs, disc harrows, etc. Besides that, we sell home equipment like lawnmowers and home gardening tools too. Contact us today and share the details about your farm with our professionals and we will lead you to an ideal solution for your farming needs.

    What currency do we accept?
    We accept payments in US dollars and JYP only at our designated banks, you can visit our website's bank details page for more detail.

    How long will my tractor take to arrive?
    We, at Tractor Provider Djibouti, promise a swift experience from our end. It is going to take about 5-6 weeks before your tractor reaches you once the paperwork and transactions are complete.

    Can I replace a defective product?
    There are a couple of guidelines that you must follow. If the product you bought from us is insured then we can replace it. If it's fixable, we will connect you to the professionals and hopefully fix your machinery. Our post-purchase services will not let you down.

    Can I Buy a Tractor Through Auction?
    At this point, Tractor Provider, Djibouti doesn't uphold any sort of auction, however, you can order from our website using online banking.

    Would I be able to review the hardware prior to making a purchase?
    We don't have a physical yard you can visit in Djibouti. Although, you can check our online inventory or ask our crew for detailed insights on the particular item you want to purchase. Visit our website's main page for more details.